Terms and Conditions

Last Updated: January 15, 2025

Welcome to SajeeStore. By using our website (sajeestore.lk) or purchasing any of our digital services, you agree to the following Terms and Conditions (“Terms”). Please read them carefully before proceeding.

1. About Our Services

SajeeStore provides digital gaming services, including Free Fire Diamond top-ups, premium memberships, and related virtual items. All our services are delivered digitally — no physical items will be shipped.

You agree to use our services only for lawful purposes and not to engage in any activity that may harm our platform or misuse our system.

All images, text, and graphics displayed on this site belong to SajeeStore and cannot be reused or copied without our permission.

2. Eligibility & Account Responsibility

By using our website, you confirm that you are at least 13 years old and capable of entering into a binding agreement.

  • Providing accurate game account details (such as your Free Fire Player ID).
  • Ensuring that your contact and payment information is correct.
  • Keeping your account or order details private and secure.

Incorrect or incomplete information may result in delays, cancellations, or failed top-ups, for which SajeeStore is not responsible.

3. Orders and Payments

Orders are processed only after successful payment confirmation. We accept the following payment methods:

  • Bank Deposit
  • Visa / MasterCard
  • eZ Cash
  • iPay and other local payment services

All transactions are handled securely through our verified payment partners. Using unauthorized or stolen payment methods is strictly prohibited and may result in legal action.

4. Delivery Time

Top-ups and memberships are usually processed instantly or within a few minutes. However, delivery time may vary depending on:

  • Game server delays or maintenance
  • High order volume
  • Payment verification issues

Once your top-up has been successfully credited to the provided game account, the order is considered complete and cannot be reversed or refunded.

5. Refund and Cancellation Policy

Since our services are digital, all sales are final. Refunds are only available in rare cases where payment was made, but we were unable to deliver the service due to a fault on our side.

Refunds will not be issued if:

  • The wrong Player ID or details were submitted.
  • The game server is down or under maintenance.
  • Payment issues occur due to third-party systems.
  • The order has already been successfully completed.

If approved, refunds will be sent using the same payment method within 5–7 business days.

6. Intellectual Property & Brand Disclaimer

All logos, designs, and written content on this website are the exclusive property of SajeeStore. You may not copy, reuse, or distribute our materials without written consent.

Free Fire is a trademark of Garena International. SajeeStore is not affiliated with or endorsed by Garena. We simply provide digital top-up services for players.

7. Limitation of Liability

SajeeStore will not be responsible for:

  • Delays or delivery failures caused by network or server issues.
  • Losses due to incorrect Player IDs or user-submitted details.
  • Unauthorized use of your payment information.
  • Game account suspensions or bans imposed by Garena or other developers.

We are committed to providing a smooth experience but cannot guarantee uninterrupted or error-free service at all times.

8. Updates to These Terms

SajeeStore may update or modify these Terms without prior notice. Any continued use of our website or services after updates will mean you accept the revised Terms.

9. Governing Law

These Terms are governed by the laws of Sri Lanka, and any disputes shall be handled under Sri Lankan jurisdiction.

10. Contact Us

For questions or support, please contact us:

  • Email: support@sajeestore.lk
  • WhatsApp: +94 76 402 5721
  • Website: sajeestore.lk
  • Support Hours: Mon-Fri 9.00am-5.00pm